Link To BC3 Homepage

BC3 Help Desk

    Location: 278 Old Plank Road (Bennitt House)
                     Butler, PA

  Hours of Service

    (Fall Semester Hours)

         Monday – Friday:  8:30 a.m. – 3:30 p.m.
         Exceptions: Closed when BC3 Campuses
                            are closed

         Evenings/Weekends:  Fast Form Only

         Walk-in Assistance Available
         During Posted Hours of Service.

The BC3 Help Desk is the support center for Students, Faculty and Staff for all questions and/or problems with BC3 authorized educational technology products and software, BC3 campus computers and/or phone related issues, and more.

BC3 Help Desk Hotline


    Local:             724-287-8711 extension 8441
    Toll-Free:   1-888-826-2829 extension 8441


Please listen carefully to the menu options, as your call will be directed to the appropriate personnel based on your number selection. After-hours voice mails will be responded to the next BC3 business day (no sooner).

  • Submit a Fast Form Online:
    Please choose the correct Fast Form link from the drop down menu and click Go to submit a request for assistance.
    Not listed in the Fast Form Menu? For all other help requests, please find the contact information on this BC3 Help Desk page.
    *Fast Form requests submitted on weekends or holiday/academic breaks will be responded to the next BC3 business day (sooner when possible).

  • Forgot your password? Please submit a Fast Form from the Submit a Fast Form Online above or call the Help Desk Hotline Toll-Free at 1-888-826-2829 extension 8441 and listen carefully to select the correct menu option.

  • Forgot your Student ID number? Please complete, sign and return the Student ID Number Form or visit a BC3 Campus with a current photo ID.

  • Parent or Guardian requesting to reset student's password? Please complete and return the Request for Student Password Reset by Parent/Guardian Form. The student's signature on the form must be verified before any passwords are reset.


For Help With:





Butler County Community College • 107 College Drive • Butler, PA • 16002
724.287.8711 • Toll-Free: 888.826.2829 • Fax: 724.285.6047
mailing address: PO Box 1203 • Butler, PA • 16003-1203

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