The following information is aimed at assisting BC3 students in the transition to remote instruction.
For the purpose of continuing instruction while BC3 physical facilities are inaccessible, BC3 defines "remote instruction" as:
The delivery of instruction and instructional content from a distance while maintaining regular and substantive communication with students. Faculty may utilize College-supported technologies such as email, Blackboard, GoToMeeting, Respondus, NBC Learn, publisher supplemental websites, or other third-party technologies deemed appropriate for the instructional strategy the faculty member has chosen to implement. Remote instruction does not mean that the faculty member must develop and facilitate a fully-online course.
Remote instruction courses are different than the College's online course offerings. The College's face-to-face courses will be transitioned to remote instruction. These courses will vary in the amount of content and engagement that occurs through our LMS (Blackboard), and other modalities may be used as the primary delivery of instruction.
On the schedule, these courses will have specific meeting days, times and places listed. Even though these courses will not be meeting on-campus, you should plan to be available during listed class times. Many instructors will be conducting activities during those times through various communication platforms.
The physical location, however, is no longer relevant, so you can take classes listed at any BC3 location with no worries about commuting distances/time.
BC3's online courses have been designed and approved to be offered only over the Internet, using the College's learning management system (Blackboard), and with no on-site meeting requirements. On the BC3 Credit Course Schedule, online courses have no on-campus meeting time or place identified. These courses will continue to be conducted in the same way they always have at BC3, with no modifications due to the transition to remote instruction. Online students are required to complete the GENL 001 - E.T. Orientation course before taking these classes.
How a faculty member delivers instruction remotely is ultimately up to them. In most cases, Blackboard will be used as the primary platform. All faculty and students have easy access to Blackboard through the MyBC3 Portal. Faculty may also utilize other College-supported technologies such as email, GoToMeeting, Respondus, NBC Learn, publisher supplemental websites, or other third-party technologies as they deem appropriate.
For courses that require the use of a laboratory, specialized equipment, or other uncommon classroom situations and students currently participating in fieldwork (clinicals, practicums, etc.), faculty have been asked to utilize alternative methods and resources for these hands-on experiences that may include video, simulations, webinars, etc. If you are enrolled in a course of this nature, please watch for additional communication from your instructor.
For both online courses and remote instruction, you should have access to an up-to-date computer (a Windows or Macintosh desktop or laptop) and a reliable Internet connection to be successful. Instructors may require synchronous online meetings and/or proctored exams that will require you to have a webcam and microphone. Many computers now have these features built-in.
Tablet computers (including Chromebooks) are NOT recommended, and may restrict your ability to successfully complete your coursework and exams!
- If available for your device, Google Chrome is the recommended browser for accessing BC3 technologies.
If you do not have Internet access at home, you may be able to use your smartphone as a hotspot. Check with your cellular provider for more information and instructions. If this is not an option, please contact your instructor immediately to notify them and to discuss other options.
Faculty will notify students of their plan for how their course(s) will run remotely, and their expectations of students for the duration of the remote instruction period.
Students are asked to use their MyBC3 EMAIL ACCOUNT ONLY for email correspondence with faculty and College staff to ensure communications are received promptly.
Students have the ability to access the BC3 network Windows 10 and CAD desktops remotely via Citrix to access network files, specialized applications or instructor folders.
Connections via Citrix should be limited only to those who need access to specialized BC3 software and files. Anything that can be accomplished through a regular Internet connection and web-browser, such as Office 365, email, the MyBC3 Portal, Blackboard, GoToMeeting, Cengage, Pearson, TestOut, etc. should be done on your personal devices without signing into the Citrix network.
Instructions for students wishing to use Citrix to connect to the BC3 network can
be found in the MyBC3 Portal, under the Remote Access section.
For the best experience, it is recommended students download and install the Citrix Receiver on their personal device. Once the Citrix Receiver is installed, all subsequent logins can be done quickly and easily by launching the Receiver, signing in, and then launching the preferred virtual desktop.
NOTE: If you had the Citrix Receiver/Workspace previously installed and you are having an issue getting a desktop; please uninstall the old version and reinstall the latest version. The latest version can be found here: https://www.citrix.com/downloads/workspace-app/
It is quite possible your instructor will utilize Blackboard, the Respondus LockDown Browser with or without Monitor, or other secure testing applications to deliver tests or quizzes remotely.
- The Respondus LockDown Browser may not be accessible from mobile devices. Please have a backup device available for any exams/quizzes that require the use of the LockDown Browser/Monitor.
- If Respondus LockDown Browser with Monitor is required, you must have a webcam and microphone on your computer. Please notify your instructor if you do not have access to both of these devices prior to the date of your assessment.
- GENL 001 - E.T. Orientation
Although not required for students taking remote instruction courses, it is highly suggested that students register for and complete the free, no-credit GENL 001 - E.T. Orientation. This course will help prepare you for using the technology that you may encounter during your remote instruction course. If completed successfully, you will not be asked to take it again if you choose to register for an online or hybrid course at BC3 in the future! You can register for GENL 001 in the same manner you register for your other BC3 courses!
- STUDENT RESOURCES (IN BLACKBOARD)
The Division of Educational Technology provides tutorials and help resources in the Student Resources course in Blackboard to help ease your transition to remote instruction using technology. Short video tutorials and quick-start instructions have been made available for the common instructional technologies that are used in BC3 courses.
To access the Student Resources course:
- Log in to the BC3 Portal
- Click on "Blackboard"
- Click on "Student Resources" in the "My Courses" area
- FREQUENTLY ASKED QUESTIONS
- FAQs and other helpful information can be found on the College's website:
- FAQs and other helpful information can be found on the College's website:
We fully expect students to have a lot of questions. Faculty will be available for communication with students during their regularly scheduled class time and office hours (full-time faculty).
The Library, Student Affairs and Enrollment Services, and the BC3 Technology Help Desk will also be available for student help and support during this time.
SUPPORT RESOURCES FOR STUDENTS
In collaboration with Innovative Educators, BC3 student have been granted free access to their online learning resources through April 18, 2020!
Directions For Students
To access online resources:
- Visit www.go2ie.com/onlinelearningstudent and follow the next steps:
Create an account
- Fill out the information about who you are and where you study
- Start utilizing online orientation and student success workshops
Here's a screencast that shows you how to log in and what's included in the site.
Technology Help Desk Hours of Operation:
- Monday through Thursday (8:30am-8pm)
- Friday (8:30am - 3:30pm)
How to contact the Technology Help Desk:
FastForm is preferred; Voicemail will be checked periodically.
- Hotline Voicemail:
- All library databases, indexes, ebooks, etc. are available online through the Library website.
- Reference questions can be addressed through the "Chat" or "Ask a Librarian" features of the website.
- Library orientation sessions can be scheduled through the Reference and Instruction Librarian (Jean Shumway).
- EBSCOHost/ILL articles can be requested through the EBSCOHost databases.
- Print resources will not be available during the remote instruction period.
- Books currently in circulation:
Students will be asked to return books when the remote instruction period concludes. No overdue fines will be collected for these books
Student Affairs and Enrollment Management staff will continue to be accessible via phone or email during this time. Staff in each of our Student Success Center Offices and at each of our Off Campus Locations are working diligently to develop plans to assist throughout this remote instruction period.
Services available via the MyBC3 Student Portal will remain during the remote instruction period.
Websites and email addresses for key offices are listed below.
- Academic Advising, Career and Transfer Resources
- Records and Registration
- Financial Aid
- Access and Disability Resources
Tutors will conduct tutoring sessions via GoToMeeting.
- To request tutoring services, please complete the Tutoring Application online at:
HOW TO ACCESS BC3 TECHNOLOGIES
To access the MyBC3 Student Portal:
- Go to: https://bc3.edu/mybc3/index.html
- b + student ID number.
- New Students are sent their password in their Acceptance letter. You will be required to change your password after logging in for the first time.
To access Blackboard:
- Sign in to the Student Portal (Be sure to use the sign-in credentials listed above.)
- Click on "Blackboard"
To access a GoToMeeting session:
- The instructor will provide you with a link to the GoToMeeting session(s) via email or as a link in your Blackboard course.
- Click on the link you are provided to open GoToMeeting.
- You may be asked to download/install the GoToMeeting app on your device. It is safe to do so.
- Once in the session, you will be asked how you will connect your audio.
- Choose "Phone" if you plan to dial in using your home phone or cellphone. A number will be provided for you.
- Choose "computer" if you have a headset microphone, a build-in microphone on your device, or a webcam/microphone that plugs in to your PC.
- You cannot have more than one audio device connected to the Meeting at the same time. If using the phone dial-in option, please disable or disconnect your microphone from the device.
- Please mute your microphone using the on-screen controls in GoToMeeting anytime that you are not speaking to the instructor or class. This will minimize any distractions (dogs barking, children playing, etc.)
- You may choose to show your webcam feed if you have a webcam. This allows the instructor and your fellow students to see you. Students not enrolled in an online or hybrid course section are not required to have a webcam or microphone.