Technology Help Desk
The BC3 Technology Help Desk is the support center for Students, Faculty and Staff for all questions and/or problems with BC3 authorized educational technology products and software, BC3 campus computers and/or phone related issues, and more.
SUMMER SEMESTER 2024
- Monday through Friday:
8:30 a.m. - 3:30 p.m.-
Walk-in: Heaton Family Learning Commons, Main Campus
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Phone: 888-826-2829 ext. 8441
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FastForm: https://www.bc3.edu/services/technology/support-ticket/index.html
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- Evenings and Weekends:
FastForm only; Next business day response guaranteed.
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Phone: 724.287.8711 Ext. 8441
Toll-Free: 1.888.826.2829 Ext. 8441
Please listen carefully to the menu options, as your call will be directed to the appropriate personnel based on your number selection. After-hours voice mails will be responded to the next BC3 business day (no sooner).
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First, click on the Frequently Asked Questions to the left side menu to see if your answer is there.
Click on Submit a Fast Form on the left side menu
- Choose the correct Fast Form
- Fill in all of the fields and submit
- Not listed in the Fast Form Menu? Please find the contact information on the Third Party Applications Support page.
* Fast Form or e-mail requests submitted during weekends and holiday/academic breaks will be responded to the next BC3 business day (sooner when possible).
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Walk-in service is available in the Heaton Family Learning Commons (Upper Level),
Monday through Friday, see Hours of Service above.