Technology Help Desk


The BC3 Technology Help Desk is the support center for Students, Faculty and Staff for all questions and/or problems with BC3 authorized educational technology products and software, BC3 campus computers and/or phone related issues, and more.

 Hours of Service

Spring 2023 

Monday -Thursday: 8:30AM – 6PM

Friday:  8:30AM – 2:30PM

Walk-Up Service, Phone (724-287-8711 ext. 8013) and Fast Form support

Saturday & Sunday: CLOSED

 Fast Form support only

After Hours and Weekends


Fast Form Only

The Technology Help Desk is closed on College-designated holidays.

Tab Image


Phone:       724.287.8711 Ext. 8441

Toll-Free: 1.888.826.2829 Ext. 8441

Please listen carefully to the menu options, as your call will be directed to the appropriate personnel based on your number selection.  After-hours voice mails will be responded to the next BC3 business day (no sooner).

Tab Image


First, click on the Frequently Asked Questions to the left side menu to see if your answer is there.  

Click on Submit a Fast Form on the left side menu

  • Choose the correct Fast Form 
  • Fill in all of the fields and submit
  • Not listed in the Fast Form Menu? Please find the contact information on the Third Party Applications Support page.

* Fast Form or e-mail requests submitted during weekends and holiday/academic breaks will be responded to the next BC3 business day (sooner when possible).

Tab Image


Walk-in service is available in the Heaton Family Learning Commons (Upper Level), Monday through Friday, see Hours of Service above.