Technology Help Desk


The BC3 Technology Help Desk is the support center for Students, Faculty and Staff for all questions and/or problems with BC3 authorized educational technology products and software, BC3 campus computers and/or phone related issues, and more.

 Hours of Service


SUMMER 2023 

Monday -Thursday: 8:30AM – 3:30PM

Friday:  8:30AM – 2:30PM

Walk-Up Service, Phone (724-287-8711 ext. 8013) and Fast Form support

Saturday & Sunday: CLOSED

 Fast Form support only

After Hours and Weekends


Fast Form Only

The Technology Help Desk is closed on College-designated holidays.

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Phone:       724.287.8711 Ext. 8441

Toll-Free: 1.888.826.2829 Ext. 8441

Please listen carefully to the menu options, as your call will be directed to the appropriate personnel based on your number selection.  After-hours voice mails will be responded to the next BC3 business day (no sooner).

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First, click on the Frequently Asked Questions to the left side menu to see if your answer is there.  

Click on Submit a Fast Form on the left side menu

  • Choose the correct Fast Form 
  • Fill in all of the fields and submit
  • Not listed in the Fast Form Menu? Please find the contact information on the Third Party Applications Support page.

* Fast Form or e-mail requests submitted during weekends and holiday/academic breaks will be responded to the next BC3 business day (sooner when possible).

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Walk-in service is available in the Heaton Family Learning Commons (Upper Level), Monday through Friday, see Hours of Service above.  

Forgot Your Student ID Number?  

Please complete, sign and return the Student ID Number Form or visit the Registration Office on Main Campus, the BC3 Technology Help Desk at Main Campus, or the Student Services desk at any off-campus location with a current photo ID. t.

The Family Educational Rights and Privacy Act ("FERPA" ‐ 20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to students who are at least eighteen years old or who attend or attended a post‐secondary institution, even if they have not reached the age of eighteen.  

It is the policy of Butler County Community College ("the College") to comply with all provisions of FERPA.   View the definitive set of regulations and other helpful information on the U.S. Department of Education website. 

Click here for more information.