Student Success Coaching

Student success coaching is a new resource available to any BC3 student! Coaching introduces students to resources and helps them explore strategies for creating a foundation for success in college.

Success coaching is not academic advising or personal counseling, but rather is an individualized planning and guidance strategy.

Student Success Coaching is Interactive

Success coaching is an individualized planning and guidance strategy. Much like fitness training, success coaching is interactive!

A coach will assist students in identifying and using their particular strengths to overcome challenges and create successes! Student are the experts on their lives and will, with the coach, determine the direction and focus of the coaching.

Coaches work with students on:

  • Getting Started with Tasks
  • Focus/ Staying on Task
  • Time Management
  • Organization
  • Responsibility
  • Study Strategies
  • Goal Planning
  • Initiate/ Self Advocacy
  • Pacing in an online or remote course
  • Self-Awareness

Contact a Student Success Coach

Use the information below to directly contact a Student Success Coach or use our online Coaching Request Form.

Sherri Osborne Sherri Osborne
BC3 @ Lawrence Crossing, BC3 @ LindenPointe, BC3 @ Brockway 

Jocilyn Csernyik Jocilyn Csernyik
Main Campus, BC3 @ Armstrong, BC3 @ Cranberry, 

Academic Success


In the end, you will manage your time, or it will manage you. Here are some easy strategies that can make a big difference.

First, you will need to identify how much time your BC3 schoolwork will take. There’s a simple formula: For every one hour of class time per week, you should spend two hours studying outside of class!  

That means in a regular 14 week semester course in the fall or spring, each credit is equal to one hour of in class time per week. So you can multiply your fall credit schedule by two.  Taking 15 credits?  You should plan to study 30 hours per week outside class.

What will you do in that time? Homework for sure, but that’s not all.

  • Weekly reading before class – don’t just read it, take notes, highlight important content, and write down questions to ask in class.
  • Review your notes – read over the notes you took in class, fill in any missing parts, and identify any questions that you need to ask. 
  • Work on papers and projects – waiting until the last minute causes lots of stress; start early for better grades. 
  • Study every week – this will ensure that you are well prepared for exams and help you avoid unproductive all-nighters.


Try following these guidelines to make a weekly schedule:The first step is to decide what you will record your schedule on, a paper planner or an electronic calendar. Next, schedule the set parts of your day. Your classes fit into this category. Other set parts of the day may include a job, taking care of children, etc.

Next schedule necessary, but flexible commitments, like the 2 hours of study* for each credit you are taking. For example, if you are taking 12 credits, you should schedule 24 hours each week of study time. Part of that might be time right before class to review your notes so that you are ready for class. You will need to include other items such as commuting, grooming, sleeping, and eating.

Finally, once you have these set, make sure to include some things that will feed your soul: time with family and friends, relaxation, exercise, a movie or book!

The human brain can only stay focused for so long. Try to limit studying to roughly two-hour periods rather than long stretches of time.



Every instructor will give you a course outline that will tell you a great deal about the class, including:

  • What you should learn in the class
  • What you need to do in terms of readings and assignments
  • Exam dates
  • How to contact the instructor
  • How the instructor will determine your final grade for the course

Thinking about your course outline and your weekly schedule, we strongly recommend that you note the dates of your assignments and tests on one calendar. Realizing Sunday that you have two papers, an exam and a lab assignment due that week is a shock you probably don’t want to have!



There is no shame in asking for help if you are struggling or confused, in fact, it’s a sign of intelligence and grit! Psychologists have long identified that “help-seeking behavior” (asking for help!) is correlated to success in many aspects of life.

BC3 has so many resources to assist you – tutoring, advising, instructors, library services, and accommodations for students with disabilities among many more – but they can’t help you if you don’t use them.  

Think of it this way, by paying tuition, you’ve already paid to use these resources, so you should definitely use them.



Tutoring @ BC3 is:

  • Free to students enrolled in credit courses.  
  • Offered at all BC3 campuses.
  • Available for many, but not all credit courses.  
  • Scheduled when the student submits a tutoring application.
  • Available as face-to-face or remote tutoring.

Tutoring will help you:

  • Study effectively.
  • Understand course material.  
  • Conquer test anxiety.
  • Create organized, helpful class notes.
  • Efficiently manage your time.
  • Enhance your confidence.
  • Draft strong essays and research papers.
  • Succeed at BC3!

Tutoring Works! You can apply for tutoring anytime during the semester, but applying sooner rather than later is best!


Technology Success


Each BC3 campus location has one or more computer labs available for student use. It is recommended that you bring your own headset (with microphone if needed). 



If you will not be on-campus and will be working on your coursework from a remote location, you will want to be sure to have access to:

  • Up-To-Date Desktop or Laptop Computer (Windows or Macintosh)
  • Smartphones, Tablets (iPad, Galaxy Tab, etc.), and Chromebooks are NOT recommended as your primary computing device. Not all software and applications are compatible with these devices.
  • Broadband Internet Connection (Cable, Satellite, or DSL)
  • A wireless (Wi-Fi) connection is NOT recommended when taking quizzes or exams. A wired LAN connection is preferred, if possible.
  • A Webcam and Microphone 
  • Google Chrome is the recommended browser for accessing most BC3 technologies.

If you are not able to access an on-campus computer lab and do not have access to one or more of the above-mentioned technologies, please contact: Ms. Patty Colosimo, Secretary to the Vice President of Student Affairs & Enrollment Management at patty.colosimo@bc3.edu



GENL 001 – ET Orientation

This course is required for any student taking an online or hybrid course at BC3. However, all students are welcome to register and complete this free, no-credit, self-paced course to help them learn to use Blackboard and other BC3 technologies.

Students Taking Hybrid or Online Courses

If you are registered for any hybrid or fully-online courses, you have already been or will be provided this information (and more) when you complete the required GENL 001 – ET Orientation. 

All Students

In either case, if at any time you need additional tutorials and support, these resources may also be of help to you:

    •  BC3 Technology Help Desk
    • Student Resources located under My Courses in Blackboard


You can access the MyBC3 Portal with your mobile device and the MyBC3 mobile app (Powered by Ellucian Go). MyBC3 Mobile App Download and Video Tutorials

With the app, you can:

  • Register for classes
  • View your Schedule
  • View term grades
  • View any holds on your account
  • Get Important Numbers
  • View Maps of Campus locations
  • Social Media


All courses at BC3 have a corresponding course in Blackboard.  It is up to your instructor for how they use or do not use Blackboard for your class.

To access Blackboard: Login to the MyBC3 Portal >> Click on Blackboard. Your courses will be listed under the My Courses section after 12:01 am on the first day of class.

The following tutorials may be helpful to you when learning to use Blackboard:

  • Navigating a Blackboard Course
  • Ally for Students in Blackboard
  • Blackboard Assignment Submission
  • Using the Discussion board
  • Check Grades


GoToMeeting and GoToTraining are BC3’s online meeting, desktop-sharing, and web-conferencing applications that enable you to meet with your instructor, attend live lectures, or watch recorded lectures and demonstrations provided by your instructor.

  • Your instructor will provide you with a link to connect to your GoToMeeting or GoToTraining session from your computer or mobile device.  
  • You do not need to have an account for either application to attend a meeting or to view a recording.
  • You can join sessions online using the desktop app or on your mobile device using the GoToMeeting Web App.

The GoToMeeting Web App is a browser-based version of GoToMeeting that can be run entirely online!

Unlike when hosting or joining sessions with the desktop app, the Web App does not require any downloads because it stays contained within your web browser. This can be especially beneficial for users who are having trouble installing the desktop app or are in locked-down environments that can't download software.

Note: The method that you use to join a session and the features that are available to you (such as screen and webcam sharing) will depend on your operating system and web browser (Google Chrome is recommended).



The BC3 Technology Help Desk is the support center for Students for all questions and/or problems with BC3 authorized educational technology products and software, BC3 campus computers and/or phone related issues, the ET Orientation, and more.

The BC3 Technology Help Desk is located in the  Heaton Family Learning Commons, Upper Level (Main Campus)


Advising Success


Faculty advisors are assigned all students in all programs with the exception of the General Studies Program.  Gen Studies students, don't worry! You will stay connected with one of our professional academic advisors. 

For all other students, you will be connected with a full time faculty member who is connected to your program of study.  This individual will be an exceptional resource for you as you move through your academic program, and will likely be someone that you regularly have for class as well! 



Find advising contact info and access to appointment scheduling resources.

Professional academic advisors are also available as a central advising resources for each BC3 location, and also assist the following students:

  • Students undecided about their academic program or wishing to change their official program
  • Students beginning their BC3 journey with academic prep courses
  • Students experiencing academic difficulty
  • Any other student with general advising needs


Thinking ahead about the job of your dreams, or confused about which career path to choose?  Our Career resources team is ready to assist!  Our career team will:

  • Assist you in choosing a BC3 program and establishing career goals
  • Provide employment coaching and resources
  • Offer job search assistance and support, including resume and interview preparation support
  • Assist students in finding meaningful, on campus work, as available

Visit Career Services more information.  Additionally, the two important career resources below are free to all students, check them out today!!

  1. FOCUS2 - An online tool for those exploring majors and their own interests
  2. College Central Network - The job search and prep tool for BC3 students!


BC3 Transfer Resources

 For students planning to transfer to pursue educational goals beyond BC3, our Transfer Advising Coordinator can assist you in making plans and establishing connections.  Be sure to check out the many resources, articulations and even degree completion programs that BC3 has available!



The office of Access & Disability Resources looks forward to assisting you in your academic journey!

BC3 recognizes that to disclose any disability is a personal choice that every applicant may exercise. We respect this choice!  Thank you for making the choice to get the information you need to move forward in accessing the accommodations that fit your needs.



The Student Handbook is your guide to the policies and resources available to you as a BC3 student.  In it, you will find details about a variety of topics, including:

  • Campus and Classroom Expectations
  • Student Services and Resources
  • Safety and Security Information
  • Registration, Financial Aid and Academic Policies and Resources

In addition, this guide also articulate important policies designed to promote a safe and secure campus that emphasizes learning and personal growth.  This includes:

  • Policies on Drug, Alcohol and Tobacco Use
  • Policies and Resources for Discrimination, Sexual Harassment and Sexual Assault
  • Policies related to use of Campus Technology

Finally, this document is home to the BC3 Student Code of Conduct, which further outlines our expectations of your conduct while enrolled as a BC3 student, and how any violations of college expectations are responded to. 


Coaching Request Form